WORK ON KRASSOL

  • MOBILE

    Provides you a mobile platform for business operations | enable usages at anytime and anywhere, with live updates

  • Align

    Increases efficiency and effectiveness by aligning time, people and tools | an all-in-one system for planning, coordination and execution

  • Promote

    Promote your products and services | boost marketing and branding efforts

  • Sales

    Drive sales | with better monitoring and higher transparency

HOW

You know your business BEST

We know the essentials in standard operating procedures (SOP) such as system platform and the advantages in ICT usage

Combining your knowledge and our expertise, krassol merges business with people feeling and people system
300 %

Increase in client’s sales revenue within 2 years usage

-SALES MODULE-

98 %

Increase in efficiency and accuracy in prompt billing

-FINANCE MODULE-

0 %

Threshold of overlooked customer case/ticket

-SERVICE MODULE-

3 X

Increase in staff efficiency (workforce vs sales revenue)

FIRST STEP

RIGHT TIMING

Getting the RIGHT timing to implement a system is a crucial factor in its success.

.

Right People

Right People

Readiness to change and accept new technology:

  • Top management
  • Project team
  • Participation
  • Communication

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RIGHT TOOLS

RIGHT TOOLS

Selection criterias:

  • Mobility
  • Flexibility
  • Automation
  • Customization
  • Integration

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RIGHT ACTION

RIGHT ACTION

Handle with care and feelings supported by:

  • User-friendly interface
  • Data migration
  • Workshop-style trainings
  • Match-in to requirements
  • User-prioritized

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WHAT SETS US APART

PRINCIPAL

In support of Malaysian homemade system, say no to principal’s licensing fees

EXPANDABLE

Variety of functional modules for future usages that comes with customization and integration-ready platform

MOBILITY

Access to system at anytime and anywhere (total web access)

CONTROL

Enable administrative control over access rights for easy management and system usage

NOTIFICATIONS

Embedded with notification and alerts for effective escalation via email, SMS and web access

USERS

Flexible user license usage according to planned turnover

UNIQUE

Monthly recurring financial investment with nett amount, zero maintenance cost, zero customization fees, zero software fees, zero implementation fees

CHANGE

Guided with user requirement study, project checklist, process analysis and design consultation, conference room pilot test, training and user guides

REAL RESULTS

Experience the REAL business results with krassol Business Fulfilment System.

DELIVERY OPTIONS

Business Intelligent platforms (any software) must be made available in various deployment models fitting into today’s unique needs of each organization. krassol are deployable in numerous ways.

ON PREMISE

The on-site deployment benefits from having software and data services integrated on a single platform within the company premise. Organisations commonly find few alternatives when invested infrastructure is outmoded at a very fast pace.

CLOUD

krassol can be deployed in public or private clouds fully supported in production and non-production environments. It is made possible with our partnership with Microsoft, riding on their flagship integrated cloud services, Azure.

SERVER CO-LOCATION

Another option is to rent data centre space that is based either on floor or rack space, to house its dedicated Enterprise Hardware. Own hardware and operating systems can be placed in with flexibility in managing, monitoring, and securing its dedicated hardware and contents; while professional facilities with dedicated Data Centre support and services is provided.

MANAGED IT MAINTENANCE SERVICES

Managing the IT systems can be critical as a single minute of unanticipated interruption could be costly. By consolidating hardware and software support, Kehzen Tech provides professional Managed Maintenance Services enabling the Client to streamline effective human capital management to mainstream and production focused for efficiency outcome aligned with effective budgeting. It is subject to the Client’s needs or requirement in hardware handling – on contract, monthly, quarterly or yearly basis.

To find out more, go to www.itoutsourcing.com.my

GLOBAL SUPPORT

Part of the critical success factors of fundamental business is knowledge-base, prompt support and consistent provision.

qThe customer feedback solving kicks start when a note received from a customer reporting a hiccup and ends when krassol identifies a correction to the hiccup, rectify in the system while documented the rectification. A complete Helpdesk Service and support to clients via web access, emailing, SMS or call in.

qThe service delivery processes support krassol solutions throughout its life cycle. In addition to on-site services, we offer secure, internet-based remote services proactively optimizing system performance and availability.

qComprises of system maintenance services; it serves as the service agreement rendering whole range of SLA, support services and system upgrades. The User License Management includes the following services:

  • Helpdesk Support
  • On-Site Support
  • System De-bugging
  • System Enhancement and Request
To find out more, go to www.itoutsourcing.com

NEWS

ICT AWARDS NIGHT 2015

SGAM 2015 ANNUAL CONFERENCE AND ICT AWARDS